Wax Area Customers Affected, Not Entire County
Darren Doyle, story:
Edmonson County is NOT under a county-wide boil water advisory, as some are assuming after a report from WBKO Channel 13 in Bowling Green was published on Wednesday, that stated "residents of Edmonson County and surrounding communities were put under a boil water advisory due to burst pipes and leaks county-wide."
Yes, some residents were, but according to Edmonson Water District General Manager Tony Sanders, only a small percentage of county residents fall into this category, as the advisory only affects those receiving water from the Wax water treatment plant.
"No, we are not under a county-wide boil water advisory, and that's what some people are thinking," Sanders told the Edmonson Voice. "We put out a boil water advisory on Monday afternoon that covers the area around Nolin Lake, Lincoln, on Nolin Dam Road up to Ashley Road and our customers in Cub Run, some in Hart County, and some in Grayson."
Sanders said the subzero temperatures on Thursday night into Friday and Saturday caused many pipes to freeze and burst in vacation homes around the lake. Many went unreported because no one was at the residences at the time. With others drawing water and storing it as a precaution, he said the pump station could not keep up with the demands.
"We've been finding leaks and fixing them and it's helping," he said. "We're getting water back on in these areas, and hopefully the boil water advisory will be lifted soon. We've been getting calls all week about it, but the whole county is not under a boil advisory. We know it's frustrating for our customers from the Wax area, but we're working as hard as we can to find and repair all the leaks to get everything back up and running."
Sanders added that on Tuesday, the recorded message calls went out to all customers asking anyone that had been running water and storing it to please stop as now that temperatures are mild, there is no freeze threat. The extra demand has strained the pumping power of the district, which keep the tanks filled.
According to WBKO's report, "county residents are frustrated with a lack of communication from the water company," however, Sanders said the District Office is always glad to answer any questions customers may have. The TV station quoted only one county resident in their story.
The best way to receive boil water advisories is to be sure your phone number is listed with the Water District so that you can be added to the automated messaging system.