Service Will Remain Same, Customers Shouldn't Worry Says Company Rep
Darren Doyle, story:
Windstream has filed for Chapter 11 Bankruptcy, under "Windstream Holdings, Inc.," according to letters sent to customers and confirmed by company President of KY Field Operations and Engineering, Phillip McAbee.
In a letter sent to customers, the company stated: "Enclosed you will find the "Notice of Commencement" regarding Windstream's voluntary petition for Chapter 11 reorganization. This is a legal notice only and you are not required to take action to maintain your current services with Windstream."
McAbee confirmed the filing, which was completed on February 25, 2019.
"This doesn’t have any effect on our customers," said McAbee. "Windstream will continue to operate our day to day business, no differently than before. We will also continue to invest in our network and serve our customers."
Chapter 11 Bankruptcy is usually filed when a business is unable to pay debts or creditors under their normal operating circumstances. Ordinarily, the debtor remains in control of its business operations as a debtor in possession, which means they remain in possession of any property with liens. The business remains subject to the oversight and jurisdiction of the court.
In the letter to their customers, it also said, "Windstream is as focused as ever on executing our business strategy and driving value for all of our stake holders. Serving our customers is our top priority, and we are dedicated to the highest standards of customer satisfaction."
McAbee said that no action is required from any Windstream Customer.
"We are aware that some other phone/internet providers in the market have launched a Direct Mail smear campaign against Windstream," he said. "I feel this is in an effort to create confusion and fear claiming with Windstream Customers that their services could be cut off or cancelled. That’s not the case. Windstream is committed to providing the products and services to its customers."