I am a residence of Edmonson County in Smiths Grove on Crump Road. I have been having a very hard time with our Internet and my surrounding neighbors as well.
I have a Military daughter in the Navy and I use internet for her calls and FaceTime. I also work part time from home and need reliable internet, but having contact with my Navy daughter who is currently stateside is extremely important.
Each time a call is placed to Windstream, we are constantly told that our routers are outdated and we have old copper-fed wiring, which makes for spotty service. Here’s the best part, we pay the same amount as the people in the town of Smiths Grove near Main street that have Windstream, and they don’t have any problems with their lines.
I have the same technician come out to my home multiple times and am told repeatedly that my router needs replacing or it's a switch box failure. If our neighbors are experiencing the same thing, why would my router need to be replaced 3 times in 1 year when it’s the copper fed wiring, and I’m charged each time for these routers.
I have heard that Edmonson County Windstream’s contract was up 12-31-17 and would like to know if we are slated for a new company to take over our rural Internet/Phone service. Us customers on Crump Road have had enough of Windstream’s excuses and would like something to be done, either change carriers or update the lines. In the month of December, I alone have had 5 drops of service lasting for 3-4 days at a time without internet or phone, and Windstream will not credit my days of not having service and telling me a tech can’t be out for 2-3 days later, yet I’m still required to make my $80 monthly payment.
Windstream is stealing my money and not fixing any problems. I am not the only customer that calls and complains.
Not sure who to take my complaints to as Windstream does nothing with complaints or it’s customers.
Crump Road, Rocky Hill, KY
Letter to the Editor:
As an Alzheimer's Association Advocate, I champion the fight to end Alzheimer's and am proud of our community’s efforts. On September 9, nearly 1000 residents from Bowling Green and the south central Kentucky area joined the Alzheimer’s Association’s Walk to End Alzheimer’s ® united in a movement to reclaim the future for millions. Through their dedication, participants raised $117,000!
The Alzheimer’s Association is grateful for these passionate people. Every dollar raised through the Walk will further critical efforts to advance advocacy and education, enhance care and support programs, raise awareness, and promote research. However we could still use your help to reach our 2017 fundraising goal. Donations can be made online through the end of December at www.alz.org/walk.
As our Walks wrap-up and November rolls in, the Alzheimer’s Association is recognizing and honoring the more than 15 million family members and friends across the U.S. (271,000 in Kentucky) who are currently caring for a person living with Alzheimer’s.
This November during National Family Caregivers Month, I, along with the Alzheimer’s Association, encourage people to lend a hand to caregivers because I know first-hand the demands associated with being a caregiver, and how a helpful hand can make a world of difference.
I am a caregiver for a dear friend who was diagnosed in 2012 with Alzheimer's Disease. When this journey began I solicited the help of the Alzheimer's Association. They directed me to the local educational programs where I started learning about the disease, legal and financial planning, coping mechanisms, what options were available to me in seeking respite care and finally long term care. This disease takes its toll on everyone. We must find a cure.
I encourage you to join me in asking Senator Paul for his commitment in the fight to end Alzheimer’s by joining the bipartisan Congressional Task Force on Alzheimer’s Disease. To learn more and take action, call 1-800-272-3900 or visit www.alz.org.
Peggy L. McFadden
Alzheimer’s Association Advocate
My Dad, Wiley Willis, said many times that once he was gone, no one would remember him. Thank you for proving him wrong and for the wonderful memorial you did for him.
I miss Dad, Kentucky, and all the friends I have been blessed to have made over the years my parents lived among you. I hope to see all of you in the spring.
15202 PALADORA DR
HOUSTON, TX 77083
PLEASE let people know which lane to get in, when coming out of Brownsville Dollar Store and going straight onto KY HWY 70/Morgantown Road. I have seen people use both lanes to go straight since there is no straight arrow painted...Which would help.
Thanks, Rausa Moutardier
Darren Doyle, Editor:
The Edmonson Voice receives dozens of emails, messages, and phone calls throughout the week, ranging anywhere from inquiries about articles and ads to how "Rachel" from "card services" can save us money.
Readers sometimes send letters to the editor in the form of emails or Facebook messages, and we've also received typed and even handwritten letters, but today we received a unique phone call from a local army veteran with an interesting, yet sad story.
The man wished to remain anonymous so he didn't write a letter. He said he served two tours in Iraq and two more in Afghanistan during the years between 2005-2012.
"A couple of weeks ago, I went for a motorcycle ride and left the house with my army-issued jacket," he said. "As I started down the driveway, I realized it was a little too warm for the jacket so I stopped and hung it on my mailbox with plans on getting it later."
He never saw the jacket again. The man said he rode for a couple hours but when he returned, his jacket was gone. Someone had taken it from his mailbox.
He said that he wasn't one of those guys who always looked for someone to thank him for his service, nor did he wear clothing that drew attention to the fact that he was an army veteran.
"I don't want anyone to feel sorry for me or anything like that," he said. "I'm proud to have served my country and no thanks are needed and no one needs to know my name. Maybe someone really needed a jacket, if so, okay, but who does that?"
He said he'd like to have the jacket returned for the sheer sentimental value, but what he really wanted to say was that it's a shame that such a small item was purposely taken from his driveway in broad daylight.
We agree. If it were January and ten degrees, then maybe taking a jacket from someone's mailbox might seem like a good idea, but in late September, it really shouldn't be necessary to grab a jacket, especially an army-issued jacket from a veteran that served four different tours. Obviously nothing on the jacket gave any indication of four tours, but it's not hard to see that an object is military-themed. Most importantly, it's never any trouble to know if something belongs to you or not.
The army veteran didn't ask us to ask the public for help in getting the jacket returned, but we are asking.
If you have the jacket and would like to return it, contact the Edmonson Voice office at 270-597-6550 or send an email to: email@example.com. We'll keep your name anonymous and no questions will be asked. We'll even provide you with a new jacket if you need one.