Darren Doyle, story:
Scott Waste is working to catch up on their delayed pick up schedules this week that were caused by severe weather, icy road conditions, and the Christmas holiday.
Ty Bowman, a representative from Scott Waste, updated the Edmonson Voice today on their schedule.
"We're working on about a one, to a one-and-a-half day delay this week in Edmonson County," he said. "We simply have a hard time staying on schedule with weather like we've had. When you add Christmas to that, it makes it more difficult, but we're working hard to catch up and we'll be working tomorrow (Saturday), too."
Bowman said trucks will be doing extra pick ups at the first of next week and that workers will collect any extra trash customers may have.
"We really appreciate everyone's patience," he added. "The folks we've been able to speak with about this have been very understanding about it and we appreciate it. We just want to make sure our customers know that we care and we are doing everything we can to catch up."
1/4/2023 06:58:50 pm
We have not had a trash pickup since December 23rd. Our neighbors on 70 East, or Mammoth Cave Rd. have had their trash picked up but Brooks Knob Tower Rd residents have not. I know there is only two residences on this road, but we pay for trash pickup also. When I try to call the customer service number for the company all I get is an AI voice named Trina. This sight doesn't allow for contact with a real live person. This is not the first time this has happened. I'm so sick of the excuses given for this oversight.
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